RMCA PROGRAMMES

Two market-specific programmes. One developing evidence architecture.

FDRC and PSCR apply the developing RCEF architecture to different market-conduct and client-protection contexts. Their programme rules, records and decisions remain separate.

FDRC

Financial Dispute & Redress Centre

Trading-markets application focused on entity identity, client protection, complaints, cooperation and redress evidence.

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PSCR

Payments Safeguarding & Conduct Register

Payments application focused on permissions, service perimeter, safeguarding, complaints and institutional evidence.

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Programme comparison

Evidence areaFDRCPSCR
Market contextDefined FX, CFD and prop-trading marketsPayment institutions and related providers
Core identity questionWho is the exact contracting and service entity?Which entity, permission and service perimeter apply?
Protection focusClient protection and customer-fund arrangementsRelevant funds and safeguarding method
Complaints focusComplaint ownership, cooperation and redressComplaints, return of funds and operational incidents
Programme registerFDRC RegisterPSCR Register
Current statusIn maintenance; no live recordsIn maintenance; no live records